You can pay in cash or with a debit card (Girocard) (with PIN) at this location.
Photo booth and copier (charge) are located at the cashier (house A, first floor).
Are you the holder of a residence card or permanent residence card? And have you received a new passport? If so, you can have your residence card or permanent residence card reissued.
Normally, the new residence card or permanent residence card will be issued as a folded card. At the present time, it cannot be issued as an electronic document except in special and exceptional cases.
Are you the holder of a residence title (such as a residence permit) but not a residence card or permanent residence card? In this case, please see the section, “More information ”.
If you wish to travel abroad before your new residence card or permanent residence card has been issued:
If you wish to travel abroad in the meantime, please take both your old passport and your new passport with you. This will enable you to return to Germany.
Other conditions may apply in the country to which you wish to travel. Please find out which documents you need for your planned trip in good time. For example, you can obtain relevant information from the embassy or consulate of the country to which you wish to travel.
You can only use this service at the Foreigners Registration Office of the Landesamt für Bürger- und Ordnungsangelegenheiten (LABO) at the location Friedrich-Krause-Ufer.
Landesamt für Bürger- und Ordnungsangelegenheiten
Foreigners Office (Ausländerbehörde) Berlin, location Friedrich-Krause-Ufer
Explanation of symbols
Elevators in the houses A and C
S-Bahn S 41/42 (Westhafen)
U-Bahn U 9 (Amrumer Str.)
Bus 123, 142, M27