Aktuelle Sprache: en
Electronic residence title (eAT) – Loss or theft am Standort LEA, Keplerstr.
Larger map Contact
- Landesamt für Einwanderung (LEA)
- LEA, Keplerstr.
- Keplerstraße 2 , 10589 Berlin
-
Mailing addressFriedrich-Krause-Ufer 24, 13353 Berlin
- Tel.: 90269-4000
- Fax: -
- Contact form
- Home page
Opening hours
-
-
7:00 a.m. to 2:00 p.m. (by appointment only)
-
Tuesday
-
7:00 a.m. to 2:00 p.m. (by appointment only)
-
Wednesday
-
8:00 a.m. to 2:00 p.m. (by appointment only )
-
Thursday
-
9:00 a.m. to 5:00 p.m. (by appointment only )
-
Friday
-
8:00 a.m. to 12:00 p.m. (by appointment only)
Verkehrsanbindungen
-
S-Bahn
-
S+U Jungfernheide Bhf
- S41
- S41
- S42
-
S+U Jungfernheide Bhf
-
U-Bahn
-
Bus
-
U Mierendorffplatz
- N7
- M27
-
Keplerstr.
- M27
- N7
-
U Mierendorffplatz
-
Regionalbahn
-
S+U Jungfernheide Bhf
- RE6
- RE4
- RE2
- RB21
- RB10
- RB14
- RE8
-
S+U Jungfernheide Bhf
Information on the address of this location
The postal address differs from the address of the location.Therefore, please always send letters to:
Landesamt für Einwanderung, Friedrich-Krause-Ufer 24, 13353 Berlin.
Additional information
- Fee payments are also possible by credit card (VISA, Mastercard) and contactless via smartwatch or smartphone.
- Photo booth available on the ground floor. Photos cost 5 euros. Please pay cash with coins or 5-euro notes (no change or card payments accepted at the photo booth).
Payment options
- girocard (with PIN)
Dienstleistungsbeschreibung
Electronic residence title (eAT) – Loss or theft
Your electronic residence title (eAT) has been lost or stolen?
Then you are obliged to do the following without delay:
Unblocking of the electronic identity function
Your stolen or lost eAT card has been found or returned.
For reasons of security you cannot have your blocked eAT card unblocked by phone using the nationwide hotline for blocking. You must come personally to the Berlin Immigration Office.
Your eAT card can only be unblocked if no new one has been ordered from the German Federal Printing Office.
Loss of the extension sheet?
You did not lose your eAT card but the extension sheet (green folded card).
Then you need not inform the police or the Berlin Immigration Office and you also need not have the electronic identity function blocked.
New electronic residence title
You need to have your residence document renewed. Please make an appointment for a transfer of the data (see section “More information”).
Then you are obliged to do the following without delay:
- Report the theft to the police.
- Inform the Berlin Immigration Office about the loss or theft of your eAT (in writing, by e-mail, phone or personally).
- If the electronic identity function was activated in your eAT, have it blocked. This is to protect you and to prevent any misuse of your data.
- By phone using the nationwide hotline for blocking (116 116). The hotline for blocking is accessible at all times.
- Please give the lock password. You received the lock password together with the PIN (identification code for activating the function) and the PUK (identification code for unblocking the function) by letter. The letter was sent to you before your received the eAT.
- Thereafter, please inform the Berlin Immigration Office immediately about the blockage.
Unblocking of the electronic identity function
Your stolen or lost eAT card has been found or returned.
For reasons of security you cannot have your blocked eAT card unblocked by phone using the nationwide hotline for blocking. You must come personally to the Berlin Immigration Office.
Your eAT card can only be unblocked if no new one has been ordered from the German Federal Printing Office.
Loss of the extension sheet?
You did not lose your eAT card but the extension sheet (green folded card).
Then you need not inform the police or the Berlin Immigration Office and you also need not have the electronic identity function blocked.
New electronic residence title
You need to have your residence document renewed. Please make an appointment for a transfer of the data (see section “More information”).
Prerequisites
- Your electronic residence title (eAT) has been lost or stolen.
Documents required
-
Your passport
Only, if you no longer have the lock password. Then you must come to the Berlin Immigration Office for blocking the eAT.
Fees
No fee is charged for blocking the electronic identity function.
The fee charged for unblocking the electronic identity function amounts to EUR 6.00 for adults and EUR 3.00 for minors.
Legal basis
Average time to process request
Blockage is effected immediately, when you call using the hotline for blocking or come to the Berlin Immigration Office.