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Transfer of a Residence document-GB (for British nationals and their family members) to a new passport at the location Bürgeramt Prenzlauer Berg
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- Bezirksamt Pankow
- Bürgeramt Prenzlauer Berg
- Fröbelstr. 17 , 10405 Berlin
- Tel.: (030) 115
- Weitere Informationen zum Service hotline 115
- Fax: (030) 90295-6888
- E-mail: buergeramt@ba-pankow.berlin.de
- Home page
Opening hours
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08:00 - 16.00 Uhr (nur mit Termin)
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Tuesday
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09.30 - 18.00 Uhr (nur mit Termin)
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Wednesday
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08:00 - 14.00 Uhr (nur mit Termin)
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Thursday
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09.30 - 18.00 Uhr (nur mit Termin)
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Friday
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08.00 - 13.00 Uhr (nur mit Termin)
Hinweise zu Öffnungszeiten
Die Pankower Bürgerämter bleiben vom 17. Dezember 2025 bis zum 19. Dezember 2025 aufgrund von Fortbildungsschulungen ganztägig geschlossen. Dies betrifft alle vier Standorte: Buch, Pankow, Prenzlauer Berg und Weißensee.
Die Dokumentenausgaben der Bürgerämter sind am 17. Dezember und 18. Dezember geöffnet, so dass eine Abholung von fertiggestellten Dokumenten (Pässe, Ausweise, Führerscheine) auch an diesen beiden Tagen möglich ist.
Die Dokumentenausgaben der Bürgerämter sind am 17. Dezember und 18. Dezember geöffnet, so dass eine Abholung von fertiggestellten Dokumenten (Pässe, Ausweise, Führerscheine) auch an diesen beiden Tagen möglich ist.
Information for customers with an appointment
Der Aufruf der Bürger mit Termin erfolgt unter Angabe der Vorgangsnummer im Wartebereich.
Public transportation
Information on the address of this location
Das Bürgeramt befindet sich auf dem Gelände Fröbelstraße 17 im Haus 6.Additional information
An diesem Standort haben Sie die Möglichkeit, Ihr Passfoto gegen eine Gebühr von einem Mitarbeitenden mit einem mobilen Fotoaufnahmegerät vor Ort erstellen zu lassen.Die Bürgerämter stellen alle verfügbaren Termine sowohl über die Servicenummer 115 als auch für die Online-Terminvereinbarung zur Buchung bereit.
Was ist ein Notfallbesuch im Bürgeramt?
In dringenden Fällen können Sie auch ohne Termin im Bürgeramt Ihres Wohnortes vorsprechen. Vor Ort wird gemeinsam geprüft, ob Ihr Anliegen als Notfall behandelt und wie Ihnen schnell weitergeholfen werden kann.
Ein Notfallbesuch ist möglich, wenn:
- Sie kurzfristig verreisen müssen
Wichtig:
☑ Es gibt berlinweit keinen freien Termin vor Ihrer Reise.
☑ Sie besitzen kein anderes gültiges Ausweisdokument.
☑ Ihre Reise lässt sich durch Unterlagen nachweisen (z. B. Ticket, Buchung).
- Ihr Ausweis bzw. Pass verloren gegangen oder gestohlen worden ist
Bitte beachten Sie:
Ob Ihr Anliegen als Notfall anerkannt wird, entscheidet das Bürgeramt vor Ort nach Prüfung Ihres Falls.
Payment options
- Girocard (mit PIN)
Service description
Transfer of a Residence document-GB (for British nationals and their family members) to a new passport
Do you have a Residence document-GB and have you received a new passport?
Then (only) the plastic card of your Residence document-GB is no longer valid, since this plastic card refers to your old passport. However, your residence title Residence document-GB is still valid.
Please read the following notes before booking an appointment.
Is your temporary Residence document-GB only valid for a maximum of a further 6 months?
If so, please do not attend the Berlin Immigration Office before it is neccessary to extend your Residence document-GB. This will save you time and money.
Are you wanting to travel abroad?
If no appointments are available at short notice, you can still travel abroad.
Re-entry to Germany is easy, if your Residence document-GB residence permit is still valid and you still have the old passport.
Take your old and new passports and your Residence document-GB with you on your trip.
However, we recommend that you enquire about the entry and exit conditions of the country you are visiting before you travel abroad (for example at the embassy of the country you are visiting).
Then (only) the plastic card of your Residence document-GB is no longer valid, since this plastic card refers to your old passport. However, your residence title Residence document-GB is still valid.
Please read the following notes before booking an appointment.
Is your temporary Residence document-GB only valid for a maximum of a further 6 months?
If so, please do not attend the Berlin Immigration Office before it is neccessary to extend your Residence document-GB. This will save you time and money.
Are you wanting to travel abroad?
If no appointments are available at short notice, you can still travel abroad.
Re-entry to Germany is easy, if your Residence document-GB residence permit is still valid and you still have the old passport.
Take your old and new passports and your Residence document-GB with you on your trip.
However, we recommend that you enquire about the entry and exit conditions of the country you are visiting before you travel abroad (for example at the embassy of the country you are visiting).
Prerequisites
- Main residence in Berlin
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Personal appearance by appointment is required
Transfers are made at the Citizens' Registration Offices or at the Berlin Immigration Office
generally only with an appointment. -
Transfer in a Bürgeramt
You can generally have the transfer carried out at any Berlin Citizens Registration Office (Bürgeramt), as long as the following requirements are met:
- You have your old, full passport;
- The Residence document-GB was issued in Berlin;
- There is no more than 12 months between the expiry date of the old passport and the date of issue of the new passport;
- You have not resided outside the federal territory for a continuous period longer than 12 months.
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Transfer in the Berlin Immigration Office
If one of the above mentioned requirements for making the transfer at the Citizens Registration Office (Bürgeramt) is not met (e.g. old passport is no longer present, the Residence document-GB was not issued in Berlin) the Berlin Immigration Office is responsible for the transfer.
Documents required
- Your new passport
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Your old passport
If your passport has been stolen and you have reported the theft to the police, please bring the report with you. -
Your Residence document-GB, if necessary together with the supplementary sheet (Zusatzblatt)
Have you been issued with an supplementary sheet (folded paper document) in addition to the electronic residence permit (plastic card)? If so, please bring this supplementary sheet with you. -
1 current, biometric passport photo (new regulation effective May 1, 2025)
- Since May 1, 2025, biometric passport photos may only be taken digitally at government offices or photo studios and transmitted via a secure electronic channel.
- Please check the website of the Berlin Immigration Office (see “More information”) for the latest information in good time before your appointment.
- Before your appointment at the Bürgeramt, please note the information on passport photos in the location description.
Fees
- From the age of 24 years: 37.00 euros
- Until the age of 24 years: 22.80 euros
- For creating a digital passport photo at the self-service terminal on site: 6.00 euros
Legal basis
Average time to process request
After the appointment, it takes approximately 4 weeks for the residence document GB to be issued as an electronic residence permit and ready for collection.
More information
Notes on responsibility
You can generally have the transfer carried out at any Berlin Citizens Registration Office (Bürgeramt), as long as the following requirements are met:
- You have your old, full passport.
- The Residence document-GB was issued in Berlin.
- There is no more than 12 months between the expiry date of the old passport and the date of issue of the new passport.
- You have not resided outside the federal territory for a continuous period longer than 12 months.