Transfer of a Residence document-GB (for British nationals and their family members) to a new passport at the location Bürgeramt Rathaus Neukölln

Aktuelle Hinweise zu diesem Standort

Veränderte Öffnungszeiten

Bitte beachten Sie, die veränderten Öffnungszeiten der Neuköllner Bürgerämter am 23. und 30. Dezember 2025

Das Bezirksamt Neukölln von Berlin gibt bekannt, dass die Öffnungszeiten für
Dienstag, den 23. und 30. Dezember 2025 geändert werden.
Die Neuköllner Bürgeramtsstandorte haben an diesen Tagen anstatt von 11:00 Uhr bis 18:00 Uhr
in der Zeit von 8:00 Uhr bis 15:00 Uhr geöffnet.

Ihr Bürgeramt Neukölln

 Larger map

Contact

Opening hours

  • Monday

      08.00-15.00 Uhr (nur mit Termin)
  • Tuesday

      11.00-18.00 Uhr (nur mit Termin)
  • Wednesday

      08.00-13.00 Uhr (nur mit Termin)
  • Thursday

      11.00-18.00 Uhr (nur mit Termin)
  • Friday

      08.00-13.00 Uhr (nur mit Termin)

Information for customers with an appointment

Für die Bearbeitung Ihres Anliegens bitten wir Sie einen Termin zu buchen, möglichst unter Angabe aller Ihrer Anliegen!

Terminbuchungen sind
  • über das Internet (Terminbuchungen berlinweit) und
  • telefonisch über die Servicenummer 115 möglich.

Wir bitten die Kunden mit Termin um rechtzeitiges Erscheinen. Sie werden über ihre Vorgangsnummer aufgerufen und können gleich im Warteraum Platz nehmen.

Sofern Sie ihren gebuchten Termin nicht wahrnehmen können, bitten wir Sie, diesen abzusagen.

Transportation links

Bus
  • Rathaus Neukölln: 104, 167 Erkstr.: M41
U-Bahn
  • U Rathaus Neukölln: U7

Additional information

An diesem Standort haben Sie die Möglichkeit Ihr Lichtbild für einen Pass, Ausweis oder einen elektronischen Aufenthaltstitel gegen eine Gebühr von einem Mitarbeitenden mit einem mobilen Fotoaufnahmegerät vor Ort erstellen zu lassen.

Lichtbilder für Führerscheinangelegenheiten können nicht digital erstellt werden und müssen vom Antragstellenden zum Termin mitgebracht werden.

Am Standort kann bar, mit allen gängigen Kredit- und Debitkarten und auch mit Smart-Phone und -Watch bezahlt werden.

Telefonische Nachfragen zu Lieferzeiten von Personaldokumenten sind nicht möglich!

Payment options

  • Barzahlung
  • Girocard (mit PIN)

Service description

Transfer of a Residence document-GB (for British nationals and their family members) to a new passport

Do you have a Residence document-GB and have you received a new passport?

Then (only) the plastic card of your Residence document-GB is no longer valid, since this plastic card refers to your old passport. However, your residence title Residence document-GB is still valid.

Please read the following notes before booking an appointment.

Is your temporary Residence document-GB only valid for a maximum of a further 6 months?
If so, please do not attend the Berlin Immigration Office before it is neccessary to extend your Residence document-GB. This will save you time and money.

Are you wanting to travel abroad?
If no appointments are available at short notice, you can still travel abroad.
Re-entry to Germany is easy, if your Residence document-GB residence permit is still valid and you still have the old passport.
Take your old and new passports and your Residence document-GB with you on your trip.
However, we recommend that you enquire about the entry and exit conditions of the country you are visiting before you travel abroad (for example at the embassy of the country you are visiting).

Make an appointment

You can also use this service throughout Berlin

Prerequisites

  • Main residence in Berlin
  • Personal appearance by appointment is required
    Transfers are made at the Citizens' Registration Offices or at the Berlin Immigration Office
    generally only with an appointment.
  • Transfer in a Bürgeramt
    You can generally have the transfer carried out at any Berlin Citizens Registration Office (Bürgeramt), as long as the following requirements are met:
    • You have your old, full passport;
    • The Residence document-GB was issued in Berlin;
    • There is no more than 12 months between the expiry date of the old passport and the date of issue of the new passport;
    • You have not resided outside the federal territory for a continuous period longer than 12 months.
  • Transfer in the Berlin Immigration Office
    If one of the above mentioned requirements for making the transfer at the Citizens Registration Office (Bürgeramt) is not met (e.g. old passport is no longer present, the Residence document-GB was not issued in Berlin) the Berlin Immigration Office is responsible for the transfer.

Documents required

  • Your new passport
  • Your old passport
    If your passport has been stolen and you have reported the theft to the police, please bring the report with you.
  • Your Residence document-GB, if necessary together with the supplementary sheet (Zusatzblatt)
    Have you been issued with an supplementary sheet (folded paper document) in addition to the electronic residence permit (plastic card)? If so, please bring this supplementary sheet with you.
  • 1 current, biometric passport photo (new regulation effective May 1, 2025)
    • Since May 1, 2025, biometric passport photos may only be taken digitally at government offices or photo studios and transmitted via a secure electronic channel.
    • Please check the website of the Berlin Immigration Office (see “More information”) for the latest information in good time before your appointment.
    • Before your appointment at the Bürgeramt, please note the information on passport photos in the location description.

Fees

  • From the age of 24 years: 37.00 euros
  • Until the age of 24 years: 22.80 euros
  • For creating a digital passport photo at the self-service terminal on site: 6.00 euros

Average time to process request

After the appointment, it takes approximately 4 weeks for the residence document GB to be issued as an electronic residence permit and ready for collection.

Notes on responsibility

You can generally have the transfer carried out at any Berlin Citizens Registration Office (Bürgeramt), as long as the following requirements are met:

  • You have your old, full passport.
  • The Residence document-GB was issued in Berlin.
  • There is no more than 12 months between the expiry date of the old passport and the date of issue of the new passport.
  • You have not resided outside the federal territory for a continuous period longer than 12 months.
In all other cases: Berlin Immigration Office (Landesamt für Einwanderung)