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Single Point of Contact Berlin

If you would like to perform business or professional activities in Berlin, the Point of Single Contact Berlin will inform you about legal requirements and will help you to handle administrative proceedings online, quickly and simply.

As part of a European network, the Single Points of Contact (SPoC) allow for easy access to administrative services and competent authorities across Europe.

The Point of Single Contact Berlin will help you

  • if you would like to perform business in Berlin or
  • if you would like to seek formal recognition of your professional qualifications for working in a regulated profession in Berlin.

The Point of Single Contact Berlin will inform you about
  • application processes, requirements and necessary
  • documents,
  • competent bodies,
  • costs and
  • the duration of the administrative procedure.
Via the online platform of the Point of Single Contact Berlin, you can submit a range of applications to the competent bodies and handle the entire administrative process electronically. The Point of Single Contact will accept your application and forward it to the competent authorities. This will reduce the number of trips to authorities and communication with the competent bodies.

Procedure:
If you would like to use the services of the Point of Single Contact Berlin, you need to register online on the Berlin service portal and create a user account. A step by step description of this process is provided under ‘Online Processing’.

After you have registered, you can immediately use the online procedures available. An overview of all online procedures available is provided under ‘Further Information’.

Online processing

Service provided online

Prerequisites

  • Services of the Point of Single Contact are available for:
    1. Service providers,
    2. Businesses,
    3. Founders and
    4. Individuals seeking recognition of their professional qualifications
    from
    • the Federal Republic of Germany,
    • a member state of the European Union (EU) or
    • a member state of the European Economic Area (EEA), currently Iceland, Liechtenstein and Norway.

Documents required

  • Depending on the issue
    Which documents you need to submit, depends on your specific endeavour. More detailed information is available on the Berlin Service-Portal, on the corresponding websites for the services offered.

Fees

  • The Point of Single Contact Berlin does not charge any fees.
  • Information services and the provision of information by the Point of Single Contact Berlin are free of charge.
Note:
You will still need to pay legally prescribed fees for your administrative proceedings, charged by other authorities and competent bodies. In some cases, these charges are lower if the process is handled online via the Point of Single Contact (e.g. for online registration or re-registration of businesses).
The amount charged depends on the respective administrative proceedings. Information is available in the service specifications of the administrative services in question.

Average time to process request

Provision of information:
  • On the online portals: immediately
  • Requests submitted by email: usually up to 3 days
Processing of proceedings:
The processing time depends on the respective proceedings. It is indicated in the service descriptions of the procedures.

Responsible authorities

  • The Point of Single Contact Berlin is only responsible for matters related to business or professional activities in Berlin.
  • The Point of Single Contact Berlin will also accept queries from third states. However, the competent bodies may reject an electronic application via the SPoC.
  • You can contact the Point of Single Contact Berlin in German or in English.
  • Administrative proceedings are usually handled in German, but some online processes are also available in English.
Note:
If you would like to perform business or professional activities in another state of the Federal Republic of Germany or in another EU country, please refer to ‘Further Information’ for the Point of Single Contact in charge.

You can also access this service online via the Business Portal of the Single Point of Contact.
Online business services